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At ProHomeToolkit (“Tormek Store”), we approach your privacy with the same precision and care that craftsmen apply to their finest woodworking projects. This policy outlines how we collect, use, and protect your personal information when you visit prohometoolkit.com.

1. Information We Collect

We collect information essential for providing our professional-grade tool purchasing experience:

  • Order Information: Name, billing/shipping addresses, payment details (processed securely through our payment partners), and contact information when purchasing our precision tools like Ashley Iles chisels or INCRA measuring systems.
  • Account Data: For registered users, we store your name, email address, and order history to streamline future purchases of bevel edge chisels or Build-It System components.
  • Technical Data: IP address, browser type, and device information to optimize our website performance for woodworkers worldwide.
  • Communication Records: Correspondence with our Lancaster-based team regarding premium cabinet scrapers or bulk orders exceeding £1,000.

2. How We Use Your Information

Like the dovetail joints in fine woodworking, we ensure every piece of data serves a precise purpose:

  • Process transactions for our global community of craftsmen (excluding certain Asian and remote regions)
  • Provide same/next day dispatch for 97% of orders, including diamond sharpening kits and digital calipers
  • Improve our product offerings and website functionality for professional woodworkers
  • Communicate order confirmations and shipping updates with the efficiency our customers expect
  • Prevent fraud with bank-level security measures

3. Data Sharing & Disclosure

We handle your data with the same discretion as selecting our premium tools:

  • Payment Processors: Visa, MasterCard, JCB, and PayPal receive necessary transaction details to process payments securely
  • Shipping Partners: Only the minimum required address information for delivering your chisel sets or dovetail saws
  • Legal Compliance: When required by UK or international law
  • We never sell your data to third-party marketers

4. Data Storage & Security

Your information is protected with the same rigor as our workshop tools in custom packaging:

  • 256-bit SSL encryption—the financial industry standard
  • Payment details are never stored on our servers
  • Regular security audits of our systems
  • Data retention only as long as necessary for legal or operational purposes

5. Your Rights

You maintain control over your information:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Ask for deletion of your data, subject to legal requirements
  • Object to certain processing activities
  • Withdraw consent where previously given
  • Exercise these rights by contacting [email protected]

6. Cookies & Tracking Technologies

We use these digital tools with the precision of our INCRA measuring systems:

  • Essential Cookies: For core functions like secure checkout when purchasing drill press tables or feather boards
  • Performance Cookies: To analyze website usage patterns of our woodworking clientele
  • Marketing Cookies: Only with consent, to show relevant tool recommendations
  • Manage preferences through your browser settings

7. International Data Transfers

As we serve craftsmen globally (with some regional exceptions), data may be transferred outside the UK under strict safeguards including:

  • Standard Contractual Clauses approved by UK regulators
  • Adequacy decisions where applicable

8. Policy Updates

We may update this policy as our tool selection evolves. Significant changes will be communicated to registered users purchasing our cabinet scrapers or dual purpose tracks.

9. Contact Us

For privacy inquiries or to exercise your rights:
Email: [email protected]
Postal: 86 Penny St, Lancaster, GB LA8C 2HJ

Our team handles privacy matters with the same attention to detail we apply to our range of professional woodworking tools.